Accepted Payment Methods
Our store accepts Visa, Mastercard, as well as payment by check, money order, Amex & Discover. If you pay by check your order will not be shipped until your check has cleared our bank.
Our Return Policy
Wholesale Natural Body Care offers the excellent products and they are carefully chosen for quality and good standards. If you have a problem with your order, please observe our return policy:
Returns must occur within 14 days of your shipment receipt. Product must be unused.
Cancellations: If your order has been pulled and packaged you are subject to 20% cancellations and restocking fee. We are not responsible for shipping delays and cannot reimburse for shipping expenses.
Returns: All returns must be approved and subject to a 20% re-stocking fee.
Note: Custom made bases are not returnable unless there is a serious problem with your order so be sure to order a sample of your custom formulations and test them for your intended purposes before ordering bulk batches.
Fragrances: We do not accept returns on 4, 8, 16, containers of fragrance so please order the smallest amount possible and test if prior to ordering bulk.
To return your order, please contact our Customer Service Department to obtain a return invoice number (View Phone Numbers). Once you have a return invoice number, return your product like this:
Call us for return approval and get return number. Place the original products in a box along with your order number and send it back to:
Wholesale Natural Body Care
2910 Pike Avenue
Huntsville, ALabama 35810
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.
Ordering Questions
If you have special questions about ordering, please give us a call. Our office hours are Monday through Thurs 10:00am - 5:00pm CST.
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